Support

GCRISC analysts offer continuous technical assistance encompassing every aspect of the Student Management and Fiscal systems delivered by Skyward and licensed via WSIPC. Serving the software needs of ESD 105, ESD 112, Pasco-based ESD 123, and ESD 171 participating school districts, the Greater Columbia River ISC ensures comprehensive support tailored to their unique requirements.

How to get support

The GCRISC support ticketing system is email-based. To open a ticket, simply send an email with your issue to either the student (student@gcrisc.org) or fiscal (fiscal@gcrisc.org) teams. For non-urgent requests, a team member will typically respond within 24 hours.

Fiscal SupportStudent Support

Information Service Center After Hours Emergency

Please submit an email marked urgent in the subject line to fiscal@gcrisc.org or student@gcrisc.org.

If you need to speak with someone directly, please contact:

  • Fiscal – Barb Patana at 509-864-7991
  • HR/Payroll – Tammy Burnham at 360-952-3350
  • Student – Jennifer Chamberlain at 509-665-2635

If you are unable to reach Barb, Tammy, or Jennifer, please call Stephanie Hance at 509-995-1526.